Terms & Conditions

 

Preamble

This website is edited and managed by the company Mandine, a company with a capital of 32,050 €. The headquarters is located at Carnoux en Provence, and registered to the RCS of Marseille (France) under the SIREN number 05781845200047

The general conditions described hereafter define the rights and obligations of min&ral jewelry and the buyer, mentioned as client, who are classed as follows :

Clients are considered as buyers who are acting exclusively as private persons.

The contract creation between min&ral jewelry and the client occurs when the order is confirmed. The website www.mineraljoaillerie.com reserves the right to change this Privacy Policy at any time without prior notice. Any further modifications will be displayed here.

I. Products

Every order placed on the website is subject to availability and will be shipped accordingly.

min&ral jewelry makes every possible effort to ensure that products listed on the website are available for order. For technical reasons, some products might not be available once the order is being confirmed. In such cases, the client will be contacted directly by our customer service team to find the most suitable solution.

Each product’s distinctive features are displayed on our website. Pictures of items on the website may vary from the final product. Photography being an optical and technical process, there may be some small variations in appearance.

II. Order

To make and order on the website, you must have an account. Wen you register, a login and a password is required.

III. Price

Prices indicated on the website are displayed in Euros (€) all taxes included (TTC) based on French value added tax (VAT=20%) excluding transportation costs.

min&ral jewelry reserves the right to change prices without notice.

The total amount due by the client is the amount indicated at the point at which the order is confirmed.

IV. Payment

Any item purchased on the website www.atelier-amaya.com can be paid by debit card, or Paypal.

In the case of a payment by debit card, the amount is debited when the order is confirmed and after the transaction has been approved by the bank issuing the card.

In compliance with the CNIL, payments are secured to protect sensitive data: card numbers, expiration date, visual cryptogram (PCI DSS). This platform encrypts and transmits payment data to the bank, ensuring confidentiality and inaccessibility to any third party.

In the case of a bank refusal, the order will be automatically cancelled. Your debit card number will not be communicated to min&ral jewelry at any time.

V. Shipping

According to the Article L.121-20-3 of the Code de la Consommation, the delivery will be within 30 days, from the order, at the later.

Colissimo and Chronopost are in charge of delivery.

Delivery Time France

Cost France

Free Shipping France

Colissimo

2 à 5 jours ouvrés

6,95 €

à partir de 200€

Chronopost

1 à 2 jours ouvrés

15 €

à partir de 450€

VI. Retractation right

According to article L.121-21, L.121-21-1, L.121-21-2 of the consumption code, an unsatisfied customer has 14 days after the reception of his order to make a retraction.

Each returned product must be intact, without wear marks and inside its original packaging.

VII. Guarantee

All our products have a two-year guarantee (you have to keep the bill) :

  • legal conformity
  • legal warranty against hidden defects

The guarantee exclude :

  • non-normal use of the product
  • flaws resulting from an accident or any abusive use

VIII. Personal Data

The personal data will only be used in the frame of activity www.mineraljoaillerie.com in order to guarantee a better tracking of orders and an improvement of services.

For any concern regarding personal data, please contact our customer service serviceclient@mineraljoaillerie.com

IX. Intellectual Property

All the elements (designs, styles, illustrations, graphics, soundtracks, wording, logos, trademarks, etc.) contained in the www.mineraljoaillerie.com website are the exclusive property of min&ral jewelry. It is forbidden to reproduce all or any part thereof by any process whatsoever, or distribute, publish, transmit, modify or sell all or any part of the content of the www.mineraljoaillerie.com website or to create any material derived therefrom. All other trademarks and logos associated with L’Atelier d’Amaya, registered or otherwise, displayed on the www.mineraljoaillerie.com website, as well as the domain name www.mineraljoaillerie.com, are and shall remain the exclusive property of the company min&ral jewelry. No reproduction, distribution, transmission, modification or use of these trademarks without the prior express agreement of min&ral jewelry is permitted on any grounds whatsoever.

X. Responsability

Products offered comply with the law. The company min&ral jewelry cannot be held responsible for events attributable to the client, a third party or in case of force majeure that prevent the realisation of the contract.

Furthermore, information contained on the website may include technical inaccuracies, translation or typography errors for which min&ral jewelry cannot be held responsible. The company min&ral jewelry is not responsible for the use of other websites which the client has accessed from www.mineraljoaillerie.com.

If a condition proves to be illegal or considered as null, this will not cause the invalidity of other conditions.