Description
min&ral joaillerie offers a replacement service for defective cords.
Transport costs are at the customer's expense.
- Color change fee: 16 euros
- Round-trip transportation costs: 14 euros.
Once you've ordered the service, we'll e-mail you the return label to stick on your parcel to return the product. Once we've received the product and processed your request, we'll send it back to you as soon as possible.
Delivery & returns
Delivery |
Deadlines |
Rate |
|
France: Colissimo |
2 to 5 working days |
Free |
Free delivery in France with no minimum purchase |
EU: Colissimo |
2 to 5 working days |
20€ |
Delivery, duties and taxes payable by the customer |
Worldwide : FedEx |
1 to 3 working days |
40€ |
Delivery, duties and taxes payable by the customer |
Returns
Each user of the site has a 14-day cooling-off period from receipt of his or her package to return one or more items, at his or her own expense and risk. If the deadline falls on a Saturday, Sunday or public holiday, the period is extended until midnight on the first working day thereafter.
See our returns policy in our General Terms and Conditions.
Customer service by email or telephone: 04 42 98 46 10
REF : ND